Business Excellence Consulting

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"Speed of Thought is the Key to higher Market Share and Growth"


Business Excellence is described as execution of outstanding practices in managing the organization and achieving results, based on a set of fundamental concepts or values. These practices have evolved into models for how a world class organization should operate.

These models have been developed and continue to evolve through our extensive study of the practices and

business excellence training in India

followed by the world’s highest performing organizations.

  • Business Modelling – what to sell? How much to sell? Where to sell? Are our products positioned well? Are we present across all market segments?
  • Strategic Management – what are our value streams? What are our current costs? What are our overheads? What are our expansion strategies? Are we innovative? Are we followers or leaders? What is our current market share? Do we have any disruption strategy for increasing market share?
  • Marketing Strategy – who are our customers? Do our customers know our products? Is there a brand pull for our products? Are our products positioned in a particular category? Or have we created our own product category?
  • Brand Visibility – Are our products available off the shelf? Are we visible in the market? How are we promoting our brand?
  • Cash Flow Management – Are our financial ratios healthy? How is our organization leveraged? Do we distribute healthy dividends as promised?
  • Growth & Profitability – Is our market share increasing? Are we improving our top line and bottom line as compared to the industry?

Speed To Market To Improve Profitability In Manufacturing Industry


A goal without a plan is just a dream. Business Excellence training in India or

Business excellence training in Dhaka

both have its own journey to outline the best approach to target business processes to maintain or even improve the market share so as to stay alive with the cut-throat global competition.

“Business Excellence is fundamental for business continuity for generations”


ADDVALUE team of Business Excellence consultants assist organizations in training, coaching, and mentoring them for bringing about a cultural change in driving Business excellence and ensuring competitiveness.

The journey to Business Excellence begins with a small step. The vision to change and commitment must support this journey relentlessly.

The essence of Business Excellence is Hoshin Kanri, the Japanese philosophy for Policy deployment, for continual excellence, across the organization value chain, is often termed, as the Direction or Management of objectives.

Business Excellence (BE) structures long-term vision into short, mid-term or annual goals monitored by Key Performance Indicators on daily, weekly, monthly basis. Key Performance Indicators (KPIs) synchronize to help individuals attain the organization goals and objectives as a team.


Business Excellence Consulting begins with a simple problem solving, leading to a complete consulting of a project or theme, structured into the following steps:
  • Organization Assessment
  • Problem Analysis
  • Strategic Action Plan
  • Development
  • Execution
  • Monitoring
  • Sustenance
  • Improvements

This complete Business Excellence (BE) structure allows the embracing of all Business Processes to fit all categories of objectives and subsequent projects. Organizations are able to understand the value of the Business Excellence training in India that explains the core value of the framework and monitor scoring dimensions and evaluation factors.

ADDVALUE Business Excellence Training in Dhaka ends when client organizations are able to operate, monitor, evaluate, and control the project. Enhancing these projects beyond control and sustainability to continuously improve or breakthrough improvements need to be driven by the Improvement Team to reconvene them for Business Excellence.


ADDVALUE Business Excellence Consulting have huge global experience across industrial and service sectors in adding value in totality to the organizations and creating super brands through total transformation.

Baldrige Performance Excellence Framework:

Baldrige Performance Excellence Framework builds around an integrated performance management framework that the whole organization, of any size or nature, engages with, to improve overall performance and strive towards excellence. Seven categories make up the award criteria:

  • Leadership— examines how an organization’s senior executives’ approach is towards governance, ethical, legal and community responsibilities.
  • Strategic planning— examines how the top management sets strategic directions and how it determines and deploys key action plans.
  • Customer focus— examines how the organization gathers and interprets requirements and expectations of customers and markets; builds relationships with customers; and acquires, satisfies, and retains customers.
  • Measurement, analysis, and knowledge management— examines the management, use, analysis, and improvement of data and information to support key organization processes as well as what are the performance metrics.
  • Workforce Focus— examines how the organization engages, manages, and develops the team that is actively involved in accomplishing the work of the organization to develop full potential and how the workforce is aligned with the organization’s objectives.
  • Process Management— examines aspects of how key production/delivery and support processes are designed, managed, and improved.
  • Results — examines the performance and improvement of an organization in its key business areas: customer satisfaction, financial and marketplace performance, workforce, product/service, and operational effectiveness, and leadership. The category also examines how the organization performs relative to competitors.

Balance Scorecard:

Balanced scorecard is a strategy performance management tool – a semi-standard structured report that can be used by managers to keep track of the execution of activities by the staff within their control and to monitor the consequences arising from these actions. The philosophy states that an organization shall be excelling in balanced manner across four governing perspectives of any organization.

The perspectives are:
  • Financial Perspective: The high-level financial objectives and financial measures of the organisation. Financial objectives are usually the easiest to define and measure by linking objectives from the lower levels in the model. It begins by seeing exactly where to define projects and make investments.
  • Customer Perspective: Objectives and measures that are directly related to the organisation’s customers, focusing on customer satisfaction. An organization needs to understand what their customers want from them, not necessarily, what an organization can do for the customers.
  • Internal Processes Perspective: Objectives and measures that determine how well the business is running and whether the products or services conform to what is required by the customers. This is also the best area to focus on new and creative ideas since some of the biggest cost items can be reduced by streamlining internal processes.
  • Leaning & Employee Growth: Objectives and measures concerning how well our people perform, their skills, training, company culture, leadership, knowledge base and skill up-gradation. This perspective tends to be the area where most investment takes place

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