Top management involvement and commitment is the key for breakthrough management. Top management should lead the cultural change and business transformation by setting clear examples of leadership.
Leaders analyze the organizations at macro levels, middle management at mini levels, while the operators analyze at micro levels. The incremental value addition is easily possible at micro levels, which are the basic activities being performed across the organization.
A rupee saved is more than a rupee earned. The operators need to be empowered by the leaders for having authority, responsibility and accountability of each and every activity they perform.
The passion for continual change by challenging the status quo and improving every previous work standard in terms of productivity, quality and cost is must for achieving and sustaining operational excellence and business excellence.
Leaders should create an environment of continual learning and mutual respect and give space for expression of new ideas for improvement.